Privacy Policy
Effective October 1, 2026
HomeTech Helper, operated by John Salidas in Wheaton, Illinois, respects your privacy. This policy explains how we handle information through callhometech.com and when you contact us or request technology services.
Information we collect
We collect information you provide, such as your name, email address, telephone number, service address or town, appointment preferences, and details about the help you need. We may keep service communications, estimates and service records. Our website and hosting providers may collect technical information such as IP address, browser and device information, pages visited, and cookie or similar technology data.
How we use information
We use information to respond to inquiries, assess requests, prepare estimates, schedule and provide services, send appointment and service updates, maintain business records, and protect our website and customers. With your opt-in permission, we may send occasional helpful tips or promotional messages. Marketing consent is optional and is not required to request service. You can unsubscribe using the link in a marketing email or contact us at bookhometech@gmail.com. Service-related messages may still be sent when needed.
How we share information
We do not sell personal information or share it with third parties for their advertising. We use service providers, including Wix for website hosting, forms and booking tools, email providers for communications, and Usercentrics for cookie preferences. These providers process information as needed to support these functions under their applicable terms and privacy policies. We may disclose information when required by law, to protect rights or safety, or in connection with a business transfer subject to appropriate protections.
Cookies and your choices
Our site uses cookies and similar technologies necessary to operate securely and remember preferences. Optional technologies, where enabled, are subject to the choices presented in our cookie banner. Use the Privacy Settings control on the website to review or change your cookie preferences. Browser controls can also limit cookies, although some features may not work as expected. Third-party websites linked from our site have their own privacy policies.
Privacy during technology service
Please do not include passwords, payment card details, Social Security numbers or other sensitive information in website forms or ordinary email. We ask for access to devices and accounts only as needed for the agreed service. Whenever practical, enter your own passwords and remain in control of your accounts. Tell us about any privacy restrictions before work begins. Avoid sending unnecessary personal files or images with a request.
Retention and security
We retain information for as long as reasonably needed to provide services, maintain necessary records, resolve disputes and meet legal obligations. We take reasonable steps to safeguard information, but no website, email or storage system can be guaranteed completely secure.
Your privacy requests
Contact us to request access to, correction of, or deletion of information you have provided, or to ask about our practices. We may need to verify your identity and retain information required for legitimate business or legal purposes. We will respond consistent with applicable law.
Changes to this policy
We may update this policy as our services or practices change. The effective date above identifies the latest version.
Contact
HomeTech Helper — John Salidas
Wheaton, Illinois
Email: bookhometech@gmail.com
Call or text: (630) 825-9722